Free Comment Policy Generator for Facebook and Instagram
A comment policy is the post you point at when somebody asks why their comment got hidden. Pick your industry and how strict you want to be, then copy a policy you can pin today. Nothing you type ever leaves your browser.
Your policy
Click the button below to write your policy 👇
Free. No signup, no email. Nothing you type here leaves your browser.
Automated comment moderation for Facebook and Instagram
We monitor your Facebook and Instagram pages 24/7 and automatically hide bad comments and spam in your ads and organic posts.
7 days free. No credit card required. Setup in 2 minutes.
What this tool does
Hiding a comment without a policy looks like censorship. Hiding a comment with a policy pinned to your page looks like a rule being applied. Same action, completely different read, and the only difference is that you said what the rules were before you needed them.
It matters most on the day you least want to write one. Somebody is angry, other people are watching, and you are making up your policy in real time in a reply box. That version is always worse than the one you wrote calmly in advance.
This builds you that version. Pick your industry, choose how strict you are, tick what you actually hide, and you get plain text ready to paste into a pinned post or your About section. Then edit it, because a policy that does not sound like you fools nobody.
It is free, there is no signup and no email, and the whole thing runs in your browser.
How to publish your comment policy
A policy nobody can find does nothing. The whole value is being able to point at it, so where you put it matters as much as what it says.
- 1Generate it and read every linePick your industry, choose your strictness, tick what you genuinely hide. Then read it, because every line is a promise you are making in public.
- 2Delete anything you will not doThis is the step that matters. If the policy says criticism is welcome and you hide criticism, the policy is now evidence against you. Cut the lines you cannot keep.
- 3Make it sound like youChange a few words. A policy in a voice that is nothing like your other posts reads as copied and pasted, which is exactly what it was.
- 4Pin it on FacebookPost it, then use the three dots on the post and choose Pin to top of Page. You can also paste a short version into your About section, where people go looking.
- 5Pin it on InstagramInstagram has no pinned post for text, so most people put a link in their bio or pin a comment on their most viewed post. A story highlight called Comment Policy works well too.
- 6Point at it instead of arguingThis is the payoff. When somebody asks why their comment vanished, you link the policy rather than defending yourself in a thread. One link ends the conversation that would otherwise run for forty replies.
How strict should you actually be?
The instinct is to go strict, and it is usually the wrong instinct. A comment section with no friction in it reads as fake, and buyers can tell.
- 1Relaxed suits most brandsIf your comments are mostly customers and the odd scam, you do not need a hard line. A relaxed policy that says we hide spam and abuse and we answer everything else covers almost everyone.
- 2Balanced suits pages running adsAds bring strangers, and strangers bring spam at volume. Balanced adds the blocking language for accounts that keep coming back, which is what you need once you are spending.
- 3Strict suits regulated and high volumeFinance, health, and anyone getting piled on. Strict means hiding without warning and blocking repeat offenders. It is a real cost: you will hide some real people, so only pick it if you need it.
- 4Never hide complaints, at any levelNotice there is no option for it, on purpose. Where is my order is a customer asking for help, and hiding it turns a fixable problem into a chargeback and a public complaint somewhere you do not control.
What a policy does, and what it does not
A comment policy is one of the highest value things you can do in ten minutes. It also does exactly nothing on its own, and it is worth being clear about which half is which.
What a policy does
- Turns censorship into a ruleHiding a comment with no policy looks like you cannot take criticism. Hiding the same comment with a policy pinned up looks like a rule being applied to everyone. The action is identical, the read is not.
- Ends the argument before it startsWhy did you delete my comment is a thread that runs for forty replies. A link to your policy is one message and it is over.
- Makes you decide in advanceThe value is partly in the writing. Deciding what you hide while calm produces a better answer than deciding it while somebody is calling your product a scam in public.
- Gives your team the same answerIf more than one person touches the comments, this is the difference between consistent moderation and whoever happened to be online.
What it cannot do
- Hiding a single commentThis is the big one. A policy is words on a page. It has no switch, it hides nothing, and the spam under your ad has not read it. Every rule in it still needs somebody to actually enforce it.
- Stopping spammersThe people posting crypto bait under your ad are not going to read your policy and reconsider. It is a message to your real audience, not to them.
- Enforcing itselfAn unenforced policy is worse than no policy, because now your inconsistency is measurable against something you published.
- Covering what you did not think ofThe first genuinely weird comment you get will not be on the list. The policy is a starting point you revise, not a finished thing.
- Being found on InstagramFacebook lets you pin a post. Instagram really does not, so your policy lives in a bio link or a highlight that most people scroll past.
- Making the decisionThe hard part was never the rule. It is whether this particular angry comment is a troll or a customer, and no policy can make that call for you.
A policy vs Sweep Inbox
These are not alternatives, and it would be silly to pretend otherwise. One says what the rules are, the other applies them. Here is the split.
| A comment policy | Sweep Inbox | |
|---|---|---|
| Price | Free, it is a post | Paid, with a 7 day free trial |
| What it is | The rules, published in advance | The thing that applies them |
| Hides a comment | No. It is words on a page | Yes, within seconds of it landing |
| Who reads it | Your real audience. Never the spammers | Our AI model reads every comment, including the spammers' |
| Consistency | Depends who is on the comments today | The same call every time |
| Out of hours | The rules still apply. Nobody is applying them | Applied around the clock |
| When someone disagrees | You have something to point at | Unhide it with one click |
Questions people actually ask
- It is a short public post saying what you allow in your comments and what you hide. You need one the moment you start hiding things, which for anyone running ads is immediately. Without it, every hidden comment looks like a brand that cannot take criticism. With it, the same action looks like a rule.
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Pin the policy today, it costs nothing and it changes how every hidden comment reads. Then connect your pages and let Sweep Inbox be the thing that actually enforces it.
7 days free. No credit card. Cancel anytime.
